Return Policy

Returns & Refund Policy

Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Return Window

We accept returns within 30 days of delivery. Items must be unworn, unused, and in their original packaging to qualify for a refund or store credit to get started shoot us an email:info@qairajewlery.com

Refunds

Once we receive and inspect your return, we will notify you about the approval of your refund. Approved refunds will be issued to your original payment method.

Please allow 5–7 business days for your refund to be processed after the returned item is received.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.

Non-Returnable Items

  • Final sale items
  • Gift cards
  • Bulk or wholesale orders
  • Items purchased from third-party marketplaces

How to Start a Return

To start a return, please contact our support team with your order number and reason for return.

Email: info@qairajewelry.com

*Please note: Shipping costs are non-refundable unless the item arrived damaged or defective.